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SSO for IT & Ops: Centralized Access, Lower Tickets, Better Control

When most folks think of Single Sign-On (SSO), they see the ease it brings: one password, many apps, smooth moves.

But here’s a secret—SSO helps IT crews just as much as workers and buyers. Single Sign-On (SSO) doesn’t just streamline user logins—it reduces helpdesk tickets, standardizes security controls, and speeds onboarding. In the 2024 Verizon DBIR, use of stolen credentials was the top initial action in breaches (24%), underscoring the need for strong, centralized access controls.
Source: Verizon

This is where ZTrust by Prodevans really shines. Built on enterprise-grade Red Hat technology, ZTrust centralizes identity and access management to improve security and operational efficiency. 

The IT Problem: Keeping Up with Access in a Big Digital World 

Today’s IT teams face more pressure than ever. They handle many—sometimes hundreds—of apps, each with different login rules, user lists, and must-follow rules. 

Without a centralized access management software, this leads to:

  1. Password reset overload: IT helpdesks spend hours each week handling forgotten password requests.
  2. Security is not the same everywhere: Different apps have different login rules, making weak spots in the system. 
  3. Adding or taking away access: Doing this for workers across many systems can take hours, making holes in security.
  4. Audit headaches: It’s hard to track who got in, when, and how without clear logs. 

The result?

High operational costs, increased security risks, and frustrated IT teams.

How ZTrust Changes the Game for IT Teams

ZTrust transforms identity management and access management from a scattered, reactive process into a single, centralized, and proactive system.

Here’s how:

1.Single sign-on across SaaS, cloud, and on-prem.

With ZTrust’s Single Sign-On experience, IT can integrate all enterprise applications—cloud, on-premises, and SaaS—into one secure login.

This means:

  • Employees authenticate once and access everything they need.
  • IT eliminates redundant login support requests.
  • Security is consistent across all connected platforms.

2. Centralized Admin Panel for Complete Control

ZTrust’s centralized control panel gives IT a 360-degree view of all users, roles, and permissions. From a single dashboard, administrators can:

  • Provision or revoke access instantly
  • Apply role-based access controls (RBAC)
  • Monitor login attempts in real-time
  • Track and report on compliance activities

This centralized approach to IAM identity access ensures that every user has the right permissions—no more, no less.

3. Enhanced Security Without More Work

ZTrust isn’t just about convenience; it’s also a robust password access management and security solution. Features like:

  • Multi-Factor Authentication (MFA)
  • Brute force attack detection
  • CAPTCHA protection
  • Session control to prevent hijacking

…means that IT teams can maintain enterprise-grade security without manually policing every login attempt.

4. Compliance Made Simple

For industries bound by regulations like GDPR, or internal security audits, ZTrust simplifies compliance.

The access control system automatically logs authentication events, maintains detailed audit trails, and offers quick deactivation controls, ensuring you meet legal and internal requirements without extra admin time.

Why This Matters for IT Efficiency

Implementing ZTrust means:

  • Fewer helpdesk tickets for password resets
  • Faster onboarding/offboarding for employees
  • Real-time visibility into access attempts
  • Unified policies across all platforms

That’s less time firefighting and more time focusing on strategic IT initiatives.

Real-World Example

A global mobility solutions provider using ZTrust told us they saw a big drop in IT help calls about logins and a quicker, safer way to welcome new workers. Now, their IT team handles all identity and access work from one control panel—saving hours each week and making things more secure.

Final Words 

Single Sign-On isn’t just to keep users happy–it changes the game for IT teams. With ZTrust by Prodevans, you’re not just making user experience better, but also giving your IT team a central, safe, and growing access management tool that cuts work and tightens control. 

If your group is ready to leave broken logins and manual access behind, now’s the time to look at ZTrust.

Make the move today. Book a ZTrust demo made for you and see how it can change your identity and access plan—making things easier for your users and your IT team.

Take the first step today.

Book a personalized ZTrust demo and see how it can transform your identity and access management strategy—making life easier for both your users and your IT team.

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